Suspicious application detected by anti-virus software while using xfinity data usage page

When I browse to https://customer.xfinity.com/#/devices#usage , I receive the following message from my anti-virus software:

Why is this happening and why does it only occur on this specific xfinity page? Is xfinity's website serving malware? Thank you for your attention to this matter.

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user_d1xoc1

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32 Messages

1 month ago

any updates from anyone on this?

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XfinityJon

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1.2K Messages

We have sent a response in the direct message with you. Please let us know if you need additional assistance.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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user_d1xoc1

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32 Messages

@XfinityJon There was no DM about this topic sent to me.

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1 month ago

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XfinityJon

Official Employee

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1.2K Messages

Have you attempted to clear cookies, and cache to see if this message still appears?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 month ago

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user_d1xoc1

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32 Messages

@XfinityJon that should not make any difference, but i just did it anyway, and i still get the message above about possible a suspicious application being served by your site.

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1 month ago

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XfinityJon

Official Employee

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1.2K Messages

I would advise you contact our Customer Security Assurance team as they would be able to provide further assistance with this https://spa.xfinity.com/contact-us

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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Customer Service

user_d1xoc1

Suspicious application detected by anti-virus software while using xfinity data usage page

user_d1xoc1

XfinityJon

user_d1xoc1

XfinityJon

user_d1xoc1

XfinityJon

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