U

Visitor

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1 Message

Sunday, April 27th, 2025 5:16 PM

Suspension of service

how do I suspend service 

Expert

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110.2K Messages

8 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2K Messages

8 days ago

@user_77izms Welcome to our community forum and thank you @EG for moving the post for greater visibility :). We're a team of experts dedicated to addressing all your questions and concerns, and we'll work alongside you until we reach the best possible resolution.

What is the reason you want to suspend your service? If you are expecting to be away from home for an extended period of time and want the convenience of pausing service at a discounted rate so you can restart service later without getting new equipment and starting a new account, check out our Seasonal Convenience Plan. It's a super simple process that you can manage online! 

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