U

Monday, January 6th, 2025 4:56 AM

Suspending service

How can I suspend my service for 3 months while traveling internationally?

Expert

 • 

110.1K Messages

4 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.2K Messages

4 months ago

Hey there, user_umy8pm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We do hope you have safe travels! We would recommend reading through this link to ensure your account is eligible for our Seasonal Hold plan. If it is, you would visit here to enroll, manage and turn your services back on when you return. Please let us know if you have any other questions or concerns, we are happy to help. 

 

Visitor

 • 

1 Message

1 month ago

I'm leaving to Cananda for 7 months; i would like suspended my internet,  since 2025/03/30   to 2025/10/25. Thnk you Roger [Edited: "Personal Information"]

(edited)

forum icon

New to the Community?

Start Here