1 Message
Suspended service
My service has been suspended but on my pill it’s stating my payment is only $71 but it’s asking me to pay an entirely different amount
1 Message
My service has been suspended but on my pill it’s stating my payment is only $71 but it’s asking me to pay an entirely different amount
XfinityKei
Official Employee
•
1.5K Messages
4 months ago
@user_51gwmd You're in the right place for help! A complete breakdown of pricing and features for your plans is available on xfinity.com/labels.
Please send us a direct message, and we can go over your rate and bill charges for you!
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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