3 Messages
survey ticket
How do i schedule someone to come out to my property and identify where they need conduit ran in order to tie into the main line on the street?
3 Messages
How do i schedule someone to come out to my property and identify where they need conduit ran in order to tie into the main line on the street?
EG
Expert
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113.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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2.2K Messages
2 years ago
Thank you for reaching out to us @user_up3f4k! Has a technician recently come out and advised a conduit is needed in order to have our services installed? If not, we may be able to install an aerial drop or have our construction team bury the line.
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user_up3f4k
3 Messages
2 years ago
The house is roughly 700’ off the main road so I would assume they’d wanna bury it rather than utilize a drop line. A tech has not been onsite to see the build yet
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