Visitor
•
1 Message
Support
Ticket Request # [EDIT: number]
was closed when Barney [EDIT: number] created the construction job
Barney came out on 5/27/2026 at 1:00 pm and left this message:
There is a Job for our
ConSTRuSTion creW TO fiX This.
IT will get fixed as soon as They
Can GeT TO IT.
is there a schedule? Job number? Do we know when this will get fixed?
Julie
XfinityLinda
Official Employee
•
2.7K Messages
19 minutes ago
Thank you for connecting with us here in our community about the work needed, @user_avwp6k. We're happy to look into this for you to see the status of the work. We'll need for you to provide your full name and address in a Direct Message, so we look forward to hearing from you.
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
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