eraylab's profile

Regular Visitor

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6 Messages

Wednesday, May 20th, 2026 1:24 PM

support

I want to cancel voice feature from my account

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Official Employee

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2.4K Messages

19 hours ago

@eraylab You're in the right place for help. I can assist you with account changes. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message 

Regular Visitor

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6 Messages

14 hours ago

I want to replace my voice modem with a non voice modem, and not use voice. Can I do that?

Note: This comment was created from a merged conversation originally titled voice modem replacement
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