Visitor
•
1 Message
Support
I’m just curious what the plan is for returning service in Nashville. Tuesday will be a week since my power has returned.
The lack of communication and updates is going to cost your company a lot of business I suspect. It’s very frustrating.
Any specific information would be appreciated. Even better would be restoring service.
XfinityThomasB
Official Employee
•
2.5K Messages
3 hours ago
Jc2417 In a situation where there is a wide power issue, getting residential power back is always the top priority. While you may have power at the home, our equipment/node signal distribution equipment is most likely still without power. Our field teams are monitoring everything closely and aim to get everything resolved asap.
0
0