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user_z3udym
1st Topic

Visitor

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2 Messages

Saturday, January 10th, 2026 6:52 PM

support

I would like to switch to Xfinity Now and add Now Mobile.  I have been unable to make the change in my Xfinity Account online.

Question

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Updated 

23 days ago

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Accepted Solution

XfinityThomasD

Official Employee

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1.6K Messages

23 days ago

 

user_z3udym Thanks for creating a post. Our team can create the disconnect order on your current service, setting it up for a future date so there is no gap between receiving and activating the NOW Internet equipment. Please return to the DM you've sent and include your name and address to get started.

 

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EG

Expert

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115.7K Messages

23 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBenny

Official Employee

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1.3K Messages

23 days ago

@user_z3udym We were able to submit the request and provided guidance to get NOW services. 

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