Thank you for reaching out! 1-800-XFINITY (1-800-934-6489) is our primary support phone number. Our team here is also able to answer any questions or address concerns. Appreciate you!
Unfortunately the IVR kept disconnecting me. I never reached an agent. Requested a callback through chat, she could barely speak English. I requested someone in the USA and they refused which is not legal. Very frustrating experience
All our teams are excited and prepared to help provide first-class support. If you do have gotten to one of our teammates based outside the United States, they are equipped with the same tools and access for helping our valued customers.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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1.9K Messages
2 years ago
Hello @user_4fb83a
Thank you for reaching out! 1-800-XFINITY (1-800-934-6489) is our primary support phone number. Our team here is also able to answer any questions or address concerns. Appreciate you!
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0
user_4fb83a
2 Messages
2 years ago
Unfortunately the IVR kept disconnecting me. I never reached an agent. Requested a callback through chat, she could barely speak English. I requested someone in the USA and they refused which is not legal. Very frustrating experience
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