Visitor

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1 Message

Friday, March 20th, 2026 11:43 PM

Support email to submit ticket

I need a number or support email to submit a ticket. I need my main underground cable line moved. 

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Official Employee

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2.4K Messages

14 hours ago

Hello user_575o5j thanks so much for taking the time to reach out here via our Xfinity Forums! We'd love to help submit this request for underground line relocation- If we can inquire, is this due to home are construction, or is the current location causing service issues? 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging

 

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