Suddenly Have Instant TV added as service, my bill went up, and I don't want Instant TV
I have an Internet only package. I noticed that Instant TV was added to my service and my bill went up. I never asked for instant tv. Is Instant TV included with my service or what? When I go to the service page to remove instant TV from my services, I get an error page stating that I am not an Instant TV customer. However, I have access to Instant TV so how can I not remove it. I cannot get an answer from Xfinity. Would appreciate an answer.