2 Messages

Monday, February 28th, 2022 10:01 PM


Sudden data usage spike!

I've received the notification of data overage in Feb. But I didn't add any devices and only watched streaming videos at night. We usually only use 60%-80% of our data plan. I want to know what went wrong!
The weird thing is that I received the first notification saying that I had used 90% of my data plan two days before the second notification of 100% usage. 
No way we would deplete 10% of the data plan in just two days! We only watch streaming videos at night for 6-7 hrs and we don't download any videos. Our data plan should allow us to watch HD streaming for 16 hrs per day. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Problem Solver


729 Messages

2 years ago

Thank you for taking the time to post that! I will make sure that we get this looked at for you! 

forum icon

New to the Community?

Start Here