pradeepv's profile

Regular Visitor

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1 Message

Tue, Dec 15, 2020 2:00 PM

Sudden billing increase by $20

My bill suddenly increased by $20 this Month, I am a loyal xfinity customer and would love to continue to be. Would greatly appreciate if xfinity can help me get my rate back. Thank you.

Responses

Official Employee

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375 Messages

6 m ago

Thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: comca.st/30x1qW2.

Again

Expert

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25.8K Messages

6 m ago

@pradeepv 

To send @ComcastMichele a private message click on her name in her post and then on Send Message.

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