2 Messages
Sudden bad mobile coverage around my house?
I have noticed lately that around my house I barely get 1-2 bars and the data is extremely slow. I used to have full bars inside and outside of house and around the city. I pay for unlimited data yet I can barely use it. I also have xfinity internet so when that is down I can barely use my phone to browse the web. Was a cell tower taken down near me recently?
Location: Vancouver, WA
XfinityDilary
Official Employee
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2.2K Messages
2 years ago
Hello, @user_ar7b3h! Thanks for posting on our community forums for assistance. I'm sorry to hear about the cellphone coverage not being good at home. Here on our forums, we are a bit limited in assisting with Xfinity Mobile accounts. My apologies. Have you tried reaching out to our awesome Xfinity Mobile team for assistance? You can reach our team by any of these means:
- SMS Text Message: 1 (888) 936-4968
- Phone: 1 (888) 936-4968
- Xfinity Chat Assistant
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