Kostic's profile

Regular Visitor


1 Message

Wed, Oct 14, 2020 7:00 PM

Subscription renewal

Good day!
My 12-month subscription is ending soon. I would like to stay with the same plan and price for the next 12 months, something I was told would be easy to do through the customer service. But I was unlucky so far to get a chance to talk to someone in your customer support team..
Could you pls help with that? Thanks in advance.



Official Employee


6.7K Messages

7 m ago

Hi Kostic. Thank you for visiting and posting on our Forum. I can assist with reviewing your account and the available offers, that will help with your rate. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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