Visitor
•
2 Messages
Subject: Urgent Complaint – Both Lines Deactivated Without Proper Communication
I am writing to raise a serious concern regarding my Xfinity mobile service. Both of my lines were unexpectedly deactivated without any clear prior notice or proper communication explaining the reason.
This situation has caused significant inconvenience, as I rely on these lines for essential communication. What is even more frustrating is the lack of timely and clear support regarding reactivation. I have not received consistent or helpful guidance on how to restore my service.
I request the following actions immediately:
- A clear explanation for why both lines were deactivated
- Immediate assistance with reactivating both lines
- Assurance that such disruptions will not happen again without proper notification
Please treat this matter as urgent and resolve it at the earliest. I expect prompt communication and a concrete resolution.
Account details can be provided upon request.
user_r2tkn9
Visitor
•
2 Messages
3 hours ago
Subject: Urgent Complaint – Both Lines Deactivated Without Proper Communication
I am writing to raise a serious concern regarding my Xfinity mobile service. Both of my lines were unexpectedly deactivated without any clear prior notice or proper communication explaining the reason.
This situation has caused significant inconvenience, as I rely on these lines for essential communication. What is even more frustrating is the lack of timely and clear support regarding reactivation. I have not received consistent or helpful guidance on how to restore my service.
I request the following actions immediately:
Please treat this matter as urgent and resolve it at the earliest. I expect prompt communication and a concrete resolution.
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