Visitor
•
2 Messages
Subcontractor non-payment dispute
To whom it may concern, I’m reaching out in regards to a prime contractor and a subcontractor currently holding the power supply contract for the state of Georgia in Augusta and Atlanta. Dispute Is due to nonpayment for work done in December and the contract was net 21 and the payment was due on January 16 2026 and now it is February 6, 2026 and the payment is still not been received. The subcontractor informed me that the payment would be delayed and then told me in the weeks following that I just wasn’t going to get paid And now they’re telling me they have to have a meeting with Comcast and I may possibly get paid on February 13, 2026. My payments for work done Is not contingent on Comcast paying the prime or subcontractor which I did work for. I need to escalate this matter to the proper department. I need Comcast to look into this before I escalate it further to a legal matter. Please contact me at my email [Edited: "Personal Information"]
XfinityAbby
Official Employee
•
609 Messages
7 days ago
Hello @Sam422026, Thank you for reaching out. I would like to look into this further for you.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
2
0