Visitor
•
2 Messages
Stuck in loop
Xfinity Assistant keeps looping and won’t connect me to an agent. Need help provisioning/activating new modem and credit for gigabit service not delivered.
Visitor
•
2 Messages
Xfinity Assistant keeps looping and won’t connect me to an agent. Need help provisioning/activating new modem and credit for gigabit service not delivered.
XfinityQue
Official Employee
•
292 Messages
9 hours ago
0
0
user_htgpi3
Visitor
•
2 Messages
9 hours ago
It looks like it now broke me out of the loop but when I select the “Chat with an agent” button, it says “Got it. I'll put you in touch with a live agent now.” and doesn’t put me in an actual queue
yes, I’m using the App
(edited)
1
0