Visitor
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1 Message
Streaming services anf seasonal internet access mode question...
Diamond Xfinity member just jumped to 2 GB internet streaming bundle question..
Okay so I have xfinity in my Florida condo, however ii live in NY. With Xfinity Disney and Hulu (with ads) is included and so is peacock (with ads)... I would like to upgrade both to ad free...
HOWEVER I plan on putting this account on Seasonal Internet Access Mode and I am wondering if the streaming services will be interrupted? I will not be watching them from the Florida residence but I want to make sure that my xfinity bill $30 for seasonal + the ad free extra charges will be just that and that the subscriptions will be accessible in NY during the months the xfinity bill in Florida I am paying for the subscriptions through is on seasonal internet access mode. Thanks
XfinityAlyssaA
Official Employee
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2.6K Messages
7 hours ago
Good evening @geraghty590, and thank you for reaching out on our Community Forums with your question about streaming services during a seasonal hold—that’s a great question!
Your streaming services will remain active while your account is on a seasonal hold. For additional details, you can review our Seasonal Convenience Plan information here: https://www.xfinity.com/seasonal.
Please let us know if you need any further assistance with your seasonal hold or if you’d like help upgrading or managing your streaming services—we’re happy to help!
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