Thank you for reaching out and meeting us here, @user_h9onql . This was a known issue that has since been resolved. When you have a moment, please check your cable programming again. If the issue continues, please let us know, and we'll be happy to assist further. We appreciate your patience and understanding.
XfinityLinda
Official Employee
•
2.5K Messages
13 hours ago
Thank you for reaching out and meeting us here, @user_h9onql . This was a known issue that has since been resolved. When you have a moment, please check your cable programming again. If the issue continues, please let us know, and we'll be happy to assist further. We appreciate your patience and understanding.
Here's a helpful article: https://www.xfinity.com/support/articles/x1-system-refresh.
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