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user_0oqivh
1st Topic

2 Messages

Saturday, June 22nd, 2024 8:21 PM

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Stream Saver Bundle

Is this bundle available to residents in a bulk community who already have bulk Internet provided through Xfinity?

Question

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Updated 

11 months ago

117

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XfinityBenny

Official Employee

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790 Messages

11 months ago

@user_0oqivh  Bulk residents can choose available upgrades that are not included in their service, but the landlord would be in charge of moving over the community to these bundle offerings. Check and see what you can upgrade to here by signing in to your account here https://www.xfinity.com/learn/digital-cable-tv.

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user_0oqivh

2 Messages

Thanks..I tried what you suggested before I wrote this post and put in my address but it just automatically redirects you to a "default" page that says

Good news! Xfinity service is included at your address.

We've partnered with your community to bring Xfinity service to your location.
I'm not looking to get the entire community on this stream saver bundle- I just want to be able to go online and upgrade my individual bulk account to this bundle, similar to upgrading to a premium add-on like HBO Max, mobile, etc.. 

11 months ago

0

XfinityEmilyB

Official Employee

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2K Messages

@user_0oqivh Thank you for keeping us posted. Let's see if I can add the premium content from my end. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

XfinityLinda

Official Employee

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1.8K Messages

@user_0oqivh We appreciate you reaching out here in our community. Thank you for meeting us in DM to get the account details and assist. We shared this article: https://www.xfinity.com/support/articles/streamsaver-offers-overview and would like the community to have access to it for activation of our StreamSaver. Enjoy your streaming!

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

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