user_ng998a Hello, and thank you for reaching out through our Xfinity Community forums. I understand how important it is to have your account reflect the correct information and a request like to be done in a timely manner. I'd be happy to review your account to check the status and assist you in any way I can. Your satisfaction is our top priority, and we're here to help ensure you stay connected. Thank you for choosing Xfinity!
user_ng998a Please send a direct message with your name and address. Thanks!
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EG
Expert
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110K Messages
10 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityChristy
Official Employee
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2K Messages
10 months ago
2
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