Storm ready WiFi activation issue

@Deet122 [Edit: removed personal information]

Thanks for adding the post in the future Please see our Community Forums Guidelines at https://comca.st/3BNMuIT, and post a Public thread on the Forum before sending direct message to receive additional support

since we already have you in the live chat we're gonna continue the conversation there I've sent you a message requesting your name and complete address so we could get started

Moved to Customer Service as this is not Guidelines related.