Bkotz2006's profile

Regular Visitor


1 Message

Thu, Feb 18, 2021 7:00 PM

Storm Outage Credit

Looking for help claiming credit for outage for 2 days due to this winter storm.



Official Employee


78 Messages

2 m ago

Hello, @Bkotz2006, I hope you and your loved ones are doing well and staying safe! I am sorry to hear of the issues you have been experiencing due to the weather. Please rest assured, you have reached the right place! I can review the account and assist with your credit request.


Please send us a private message with your full name and complete service address to get started. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message". We look forward to hearing from you soon. 

I am an Official Comcast Employee.
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