Hello, @Bkotz2006, I hope you and your loved ones are doing well and staying safe! I am sorry to hear of the issues you have been experiencing due to the weather. Please rest assured, you have reached the right place! I can review the account and assist with your credit request.
Please send us a private message with your full name and complete service address to get started. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message". We look forward to hearing from you soon.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastValerie
Official Employee
•
78 Messages
2 m ago
Hello, @Bkotz2006, I hope you and your loved ones are doing well and staying safe! I am sorry to hear of the issues you have been experiencing due to the weather. Please rest assured, you have reached the right place! I can review the account and assist with your credit request.
Please send us a private message with your full name and complete service address to get started. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message". We look forward to hearing from you soon.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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