conan_surfer's profile

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Friday, August 14th, 2026 6:50 PM

Store Manager Raheem [EDIT personal information] of store at [EDIT personal information]

Last Saturday me and my husband were at store manager Raheem [EDIT personal information] store to get help with our account and help with a smart watch that we bought a day or 2 ago from this same store. It took over 4 hours and buying a new Apple Watch and phone to finally get everything in order . 

I have never received such good customer service as I did that day from so many people and the store was running  so efficiently While maintaining excellent customer service. At different times practically all the employees that were there that day helped us to get a resolution 😍 it was a sight to see.

I’ve never experienced a Store Manager  work so hard not only to resolve the issues but  at the same time going out of his way to make sure that w left 💯satisfied🙏🏻

Store Manager Raheem [EDIT personal information]is a truly gifted Store Manager with a great crew🙏🏻😁Thank You 

Sincerely, Shelly & Jeremy [EDIT personal information]

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4 hours ago

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