Visitor

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1 Message

Wednesday, May 6th, 2026 4:18 PM

Stopped loyalty discounts

I have two Xfinity accounts (2 homes). I was receiving a loyalty discount up until my 2 year contract was up.  Xfinity now refuses to offer my loyalty discount!  Time to cancel cable tv and goto YouTube!

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Official Employee

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2.7K Messages

2 hours ago

Hello user_d304d1

 

Thank you very much for reaching out to us about this situation. Is the current promotion a legacy promotion that is no longer offered? We typically have modern promotions that we can get in motion to recover some of that savings. 

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