Stop thinking about your pockets and not your customers

Question

We are so angry over this fight for money we, also very long time customers, are going to find other ways and cancel our service.  This is for your benefit as a company only so please don’t insult us by saying it’s to give better service to your customers!

XfinityEricB · Answer

user_t406pn Thanks for reaching out about your pricing concern after being a loyal customer with us. We certainly hate to have you leave us, but can understand it if our current offers don't feel like they meet your needs with pricing you want. Let us know if you need help in any way with finding the best pricing if you haven't looked yourself at this time, or if you need help with closing the account. We are here to help in any way we can, and hope there is an offer that will keep you with us.

Customer Service

user_t406pn

Stop thinking about your pockets and not your customers

XfinityEricB

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