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Tuesday, March 25th, 2025 8:19 AM

Stop seasonal hold

Change ending date of seasonal hold

Official Employee

 • 

3.3K Messages

2 months ago

 

user_4241oz Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you'd like to change the end date of your seasonal hold. Our team can definitely help you with this request so you can start enjoying your services again! To get started, please send us a DM to Xfinity support with your full name and address.

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it

 

1 Message

1 month ago

Check on our ending date and edit if necessary

Official Employee

 • 

2.5K Messages

Hello, @user_v1es83

You may return to comcastseasonal.com to review your Seasonal Convenience Plan details. The Seasonal Convenience Plan summary page appears when you return.

 

 

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