2 Messages
Stolen Xfinity Router
Hi there,
My rented Xfinity router is missing from my recently vacated apartment. I have reason to believe it was stolen- I immediately called Xfinity to report it missing/stolen and my account has been shut down. If someone does get ahold of my router, can they use it to access the internet if it was reported stolen? Thanks for helping!
Official Solution
XfinityRichard
Official Employee
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1.9K Messages
1 year ago
Hi there, @user_s9lckz Thank you so much for taking the time out of your night. I'm so sorry to hear that the modem was stolen. To answer your question, no one would be able to use it, it would only work on your account which is no longer active.-Richard
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user_s9lckz
2 Messages
1 year ago
Thank you very much for the information!
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