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Sunday, November 5th, 2023 10:25 PM

Closed

Stolen Package

Xfinity package was stolen or lost

Tracking number: [Edited: "Personal Information"]

Am I able to get a refund or another shipment on a day where I’m home?

Official Employee

 • 

1.3K Messages

2 years ago

@user_c4agi2 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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