1 Message
Stolen modem
Hello - Recently moved out of our place and property management has stolen the modem that I was going to return. Services stopped 7/31 how can we rectify this?
1 Message
Hello - Recently moved out of our place and property management has stolen the modem that I was going to return. Services stopped 7/31 how can we rectify this?
EG
Expert
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110.3K Messages
9 months ago
The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
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1.7K Messages
9 months ago
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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