Visitor
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3 Messages
Still did not get unlocked
I went through the whole process with the ticket request and everything but they are telling me I have to wait 10 whole days while other carriers will do it in 24hrs and now it’s saying 14 days, meanwhile while I am out of the US I keep getting charged $10 a day to use my phone, along with other charges
XfinityThomasA
Official Employee
•
3.3K Messages
13 hours ago
Hello, user_ylrxqz. Thank you for reaching back out. Let's continue chatting and work together toward a resolution. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.
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