3 Messages
Steam downloads slow in Colorado? ISP specific
I have contacted steam support and provided everything I can and pretty getting a copy paste response to the issue that people are having in Colorado and is a repeatable issue.
Downloads lately (I can see some posts from October) have soon people in Colorado regardless of what download server they pick are being capped or at least slowed down a good amount.
I would normally download at around 100-110 MB/s and now it seems capped at 35 at best sometimes lower.
This is only happening on steam and all I got told was this isn't a widespread issue and its likely my own network/computer.
I have reached out to multiple people across different networks and setups the issue is still the same Colorado people or at least some sub set are being throttled.
You can see in this reddit and steam thread the issue being brought up a month ago.
https://steamcommunity.com/discussions/forum/0/4691153809035785436/
If you turn on a VPN and then disconnect you will continue to get your normal speeds until a certain amount of time and then it plummets. While on a VPN you can get much better speeds but not normal.
I have tried my steam deck and laptops on two different connections via ethernet and wifi and its the same issue so its not just limited to my own network. I have also tried other desktops and laptops in other locations and networks.
After talking to people on reddit and in person we found the workaround for VPN for now.
Reset my network adapter
Placed system on its own vlan (no change)
Tried connected directly to my modem
Renewed ip and flushed DNS
Speed tests show normal speeds
Forced steam to use TCP (no change)
Opted into the steam beta
Cleared app cache
Closed all background applications
Changed DNS servers to google and open DNS (no changes)
Repaired the steam service
Reinstalled steam
My drives health is fine
Tried the download in safe mode (no changes)
Can someone take a look into this?
XfinityAldrik
Official Employee
•
1.8K Messages
26 days ago
Thank you for reaching out to us @user_lx1agz! You mentioned this happens on multiple devices and on multiple networks. For troubleshooting purposes, could you please run a hardwired speed test on a laptop or computer directly connected to the modem?
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user_frmx3m
1 Message
25 days ago
I too have been experiencing this exact problem with Steam despite having good throughput on my connection via Xfinity. My normal Steam download speeds are 90MB/s to 110MB/s. These recent weeks I've been experiencing less than 1MB/s for great lengths of time.
In addition to the steps you've taken, I've also temporarily reconfigured my PiHole service to unblock any and all requests. I did see an intermittent but temporary increase in speed. Despite this, the inconsistent and mostly incredibly slow Steam download speeds persist.
Connecting to a VPN provides a very temporary increase in speed for me, but soon falls back to below 1MB/s for long periods of time.
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