Visitor
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1 Message
Status of Work ticket # [Edited]
We were told that this work ticket to repair a downed line was going to be addressed two weeks ago, and so far, nobody has shown up. Can you check the status of this?
Visitor
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1 Message
We were told that this work ticket to repair a downed line was going to be addressed two weeks ago, and so far, nobody has shown up. Can you check the status of this?
XfinityKei
Official Employee
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1.9K Messages
4 months ago
@user_qmdygl Our team can help with that downline. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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