Visitor
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2 Messages
Status of ticket [Edited]
I would like the status of ticket [Edited: "Personal Information"]. I need to transfer my account into my ex husband’s name. He’s an authorized user on the account. How soon can this be completed?
[Title Edited: "Personal Information"]
XfinityTommy
Official Employee
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3K Messages
2 hours ago
user_a8avi5 Happy to help investigate this transfer of ownership. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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