Visitor
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1 Message
Status of Line Bury [Edited]
How do get my line buried or receive status? I had my internet installed 3 weeks ago and nothing has happened and I need to hire someone to mow the lawn but I don't trust they won't mow the fiber.
[Title Edited: "Personal Information"]
XfinityAmandaB
Official Employee
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3.5K Messages
12 hours ago
I will need to pull up your account to investigate this further. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. Click "Sign In" (If necessary). Click the "Direct Messaging" Icon. Click the "Start New Conversation" (pencil and paper) icon. In the “To:” line, type "Xfinity Support". As you type, a drop-down list will appear. Select "Xfinity Support" from that list. An "Xfinity Support" graphic will replace the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. How to: Direct Message Within The Forum.
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