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paejlw
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Tuesday, May 20th, 2025

status of a refund

On Mrch 2, 2025, I was to receive a credit of $173.11 after I cancelled my Comcast services. Please tell me the status of that credit. 

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6 hours ago

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XfinityMartyR

Official Employee

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2.4K Messages

3 months ago

 

paejlw Thanks for reaching out! You should be able to check the status of your refund by signing into your Xfinity account here: https://www.xfinity.com/support/issue-reporting/payment-refund or https://www.xfinityrefunds.com/Login

 

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user_3ehodf

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1 Message

8 hours ago

I HAVE A DEBIT CARD FOR A REFUND OF 37.66 [Edited: Personal Information] BUT I AM UNABLE TO USE BECAUSE IT IS A DEBIT CARD AND I DO NOT HAVE THE PIN NUMBER.  CAN YOU HELP?

(edited)

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XfinityAlfonso

Official Employee

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1.9K Messages

Hello user_3ehodf thank you so much for taking the time to reach us here on our Xfinity Forums!  The refund card can be used as credit without a PIN, but you are able to use the service number on the rear of the card to reach our Rewards Support Team. 

 

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