Visitor
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1 Message
Starter kit stolen
It seems like my Internet starter kit was stolen from my porch before I could pick it up, as it was delivered while I was at work. What can I do to get a new Starter Kit dispatched, or preferably, pick one up from an Xfinity Store?
EG
Expert
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118.8K Messages
8 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3.4K Messages
8 hours ago
Hi there, @dmfitz23 Thanks for reaching out to us on the Forums! I'm sorry to hear that your starter kit was stolen, I can assist you further. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!
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