@user_858sq0, hi there! You have come to the right place. We can help you set up a brand-new account at a new address, and keep the process as simple as possible. Please, send a DM to Xfinity Support with your full name, current address, and new address. See you there! Otherwise, you can contact our general support line at 1-800-XFINITY
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary •Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging •Click the "New message" (pencil and paper) icon •Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list •Type your message in the text area near the bottom of the window •Press Enter to send your message
XfinityTony
Official Employee
•
968 Messages
17 days ago
@user_858sq0, hi there! You have come to the right place. We can help you set up a brand-new account at a new address, and keep the process as simple as possible. Please, send a DM to Xfinity Support with your full name, current address, and new address. See you there! Otherwise, you can contact our general support line at 1-800-XFINITY
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
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