Visitor

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1 Message

Monday, January 26th, 2026 9:53 PM

Standard vs. Subscribed Channels in bulk agreement

How may I find a list of standard (i.e., we get them without having to upgrade) channels in the bulk agreement for my neighborhood, and what upgrade packages are available? Every time I ask this question, the answer is that I can get it online by typing in my address. That only yields a master list (33 pages long) of possible channels. I'm interested in understanding what I can watch without upgrading and what my upgrade options are.

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Official Employee

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386 Messages

19 hours ago

 

user_9s1otc, hello there and thank you for reaching out. I totally understand your concerns. That is a way to view your channel lineup through that website. The other way is to scroll through them which can be lengthy. I have seen the ability to upgrade channel line ups. If you could please send me a Direct Message with your full name and complete address, that'll be a start. I'd be more than happy to look into this for you.
•  Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary 
•  Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) 
•  Click the "New message" (pencil and paper) icon 
•  Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line 
•  Type your message in the text area near the bottom of the window 
•  Press Enter to send it

 

(edited)

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