Thanks for reaching out, this linkhttps://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app has great information on how you can fix your TV service through our awesome Xfinity app. The app will run through some remote troubleshooting steps with our chat assistant to try and fix those issues remotely. If those issues cannot be fixed remotely our awesome chat system will connect you with the live Xfinity agent
XfinityOrlandoM
Official Employee
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2.1K Messages
3 months ago
@user_s7i7sc
Thanks for reaching out, this linkhttps://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app has great information on how you can fix your TV service through our awesome Xfinity app. The app will run through some remote troubleshooting steps with our chat assistant to try and fix those issues remotely. If those issues cannot be fixed remotely our awesome chat system will connect you with the live Xfinity agent
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