Visitor
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3 Messages
Sprinkler lines damaged
I had a sprinler line trenched across and they came out and fixed the line but, didn't get the sand, rock etc out of the line and it is plugged.
Visitor
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3 Messages
I had a sprinler line trenched across and they came out and fixed the line but, didn't get the sand, rock etc out of the line and it is plugged.
XfinitySara
Official Employee
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3.1K Messages
13 days ago
@user_eqwpws - Thank you for bringing this concern to our attention! Often, customers and non-customers alike can submit ticket requests to have damage looked at, via the Xfinity Assistant. Just to be sure, have you tried that already?
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user_eqwpws
Visitor
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3 Messages
5 days ago
I reached out and they are giving me the run around. Somone came out and patched one part and I found more that was damaged and a sprinkler head that was broken off and the pipe was broke in another spot. I have about 8 hours of time so far trying to fix this mess.
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