1 Message
Sprinkler line damage when cable was buried
Our sprinkler line was cut when our cable line was buried a month ago. Who do we contact to get this fixed. We alerted them of the sprinkler line and marked it beforehand. Thanks.
1 Message
Our sprinkler line was cut when our cable line was buried a month ago. Who do we contact to get this fixed. We alerted them of the sprinkler line and marked it beforehand. Thanks.
XfinityMarcos
Official Employee
•
2.4K Messages
2 years ago
Hello BreezyRH13, thank you for coming to our Forum to get support regarding your damaged sprinkler line. I appreciate the details you provided in your post, and for giving me a chance to help you. You've come to the right place, and I can help us get going towards a resolution. We'll need to submit a ticket to have this damage investigated. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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