Split modem setup

Question

Hello there, I was wondering if I can provide Internet to two different users in my home using two modems or a split modem system. I currently have an Xfinity modem

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityBenjaminM · Answer

user_iauttz Hello! Thank you for reaching out to us here on our Community Forum. We typically do not allow more than one modem in the same household where they work independently of each other. In situations where this may be possible, the address would need to be separated by the United States Postal Service and the second address would need to be marked as serviceable so that we could create a work order to carry services. This would mean two accounts are billed separately and have their own internet connection.

Customer Service

user_iauttz

Split modem setup

EG

XfinityBenjaminM

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