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Wednesday, November 8th, 2023 4:26 PM

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speed

How do you justify charging me for "gig speed internet" without delivering half of that?

Official Employee

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2.5K Messages

2 years ago

Hello, @user_zrey24 Can you provide more detail so we and the community can assist you? For example, how are your devices connected, and have you run a speed test https://speedtest.xfinity.com/ on a hardwired(ethernet connected to the modem) device? What were the results of that test? 

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