1 Message
Speed issues with CODA56 modem
Hi,
I have similar issues as many seem to have with the CODA56 modem, speed test consistently shows around 700/40 Mbps even though I subscribe to the 2000 Mbps service. Whatever I do, I am never able to get higher speeds.
Do I start with replacing the modem or is there something else I can do?
XfinityJanelle
Official Employee
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1.5K Messages
8 months ago
@jivar Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity internet speed. I would be more than happy to offer my assistance looking into this further for you. I received your direct message as well and will respond momentarily. Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you.
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gator99
Visitor
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2 Messages
6 months ago
I also purchased a coda56 and am on a 300mb down/100mb upload plan, with the new modem I am getting 700 down but only 5mb upload, talked to support 2nd level I believe and they indicated the boot file (I believe that is what they said) is not in their system and nothing they can do...... I have seen other posts that people have gotten better results. Any thoughts?
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