PMiller541's profile

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1 Message

Mon, Nov 30, 2020 1:00 PM

Speaking to your Serviceability Team



I spoke to Amanda in September and in early October about getting service to our new home.  Amanda left me a voicemail on 10/1 that our new home address, , was added to the system and that we had a green light to move forward with service being run to our house.  She said it would need to be a full installation where they run the line from the pole, underground to our house. 


She wanted me to follow up when we were around 2 weeks from our new home being finished.  We are at that point right now, but I have no phone number or email in which to contact the Serviceability Team.  Can someone please help me reach them?







Accepted Solution


Official Employee


6.1K Messages

7 m ago

Hi @PMiller541! Congrats on your new home! That's always exciting. Thank you for using the Xfinity Forum to determine the next process of starting services at your new address. I've had the chance to reply to your private message and would be happy to help. We look forward to chatting with you! 

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