Visitor
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2 Messages
Speak with a live agent
I keep trying to connect to a live agent about my account and can not get threw to anyone !!!
Visitor
•
2 Messages
I keep trying to connect to a live agent about my account and can not get threw to anyone !!!
XfinityOrlandoM
Official Employee
•
2.2K Messages
2 days ago
@user_ljt6bi
I'm sorry to hear of the frustration when trying to reach out. We are looking for opportunities to improve as company and feedback such as this is helpful. We are making changes to the automated assistant to make it easier to get in touch when reaching out. This link https://www.xfinity.com/support/contact-us has great information on how to connect to a live agent through our 800 numbers and our social media platforms.
I'm more than happy to assist you with any and all your concerns, can you give me a little on how we can assist you today?
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