Hi user_2lyrti! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you with your service needs. To get started, can you please tell us a little more about your service concern/need?
I have tried for an hour to get in touch with a live agent and it is literally impossible! I received an email about my Peacock subscription from Xfinity and have a simple question but none of the AI robots can answer my question. Please help!!!
Good evening user_x5wngs. You have reached the right place. I am happy to assist you with your question. How can I assist?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I have gig speed internet that provides Peacock Premium at no extra cost that expires June 25th. I received an email today that states I should activate Peacock Premium?? Is my Peacock Premium being expanded, is the email sent in error? How can I find out what is going on?
By any chance are you an Xfinity Rewards member? If you are a Platinum or Diamond member of our Xfinity Rewards there is the possibility of maintaining Peacock Premium. Did the email have any other context, or have you signed up for Xfinity Streamsaver recently? That also includes Peacock Premium.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAmira
Official Employee
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4.2K Messages
1 month ago
Hi user_2lyrti! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you with your service needs. To get started, can you please tell us a little more about your service concern/need?
We're here to help!
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user_x5wngs
Visitor
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3 Messages
12 days ago
I have tried for an hour to get in touch with a live agent and it is literally impossible! I received an email about my Peacock subscription from Xfinity and have a simple question but none of the AI robots can answer my question. Please help!!!
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